Game crashes and poor customer service will cheat you out of items

Players, beware. Dont play this game or at least dont pay any money to buy gems to trade for boosters unless you dont mind losing them when the game crashes. If you use boosters on a level and the game crashes (which it WILL and probably at the most inopportune moment like it did for me), your progress will not be saved and Bandai Namco will refuse to reimburse you for anything that was lost. Ridiculous as it is, they will blame YOU for the game crashing, claiming that your device "may have been over-burdened at the time," and even though they will have no proof of this, they will nonetheless use it as their excuse to claim that there is no error in the application and that they cannot compensate you unless there was an error in the application. In other words, they use this as their excuse to keep your money and whatever else the game crash cheated you out of. Beware that there is no warning whatsoever about what exactly will cause the game to crash, but Bandai Namco will hold YOU responsible if it does! You will be reimbursed for absolutely NOTHING, and any and all attempts to reason with them about the unfairness of these practices will only fall on deaf ears as they would rather blame players for game crashes than admit any fault with the game and work to improve it. Bandai Namco has terrible customer service and lacks understanding of the basic concept that paying customers have a right to get proper use out of things they pay their hard-earned money for. This game and its production company are not worth anyones time or money because of Bandais lack of respect for players. My advice is avoid Sailor Moon Drops and Bandai Namco like the plague. I am only giving one star because there is no lower rating I could give.

nurabintdrax about Sailor Moon Drops, v1.4.4